首页 问卷模板 天祥认证后续服务调查表_2014_01

天祥认证后续服务调查表_2014_01

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Intertek Customer Satisfaction Survey of Certification Surveilliance/Inspection Service

天祥认证后续工厂审查客户满意度调查

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Please fill in the following customer information,* is required: 请填写以下客户信息,*为必填项:
*.
Your country: 您所在的国家: [填空题]
1.
Your company name and address:您的公司名称及地址: [填空题]
2.
[矩阵填空题]
Your name(您的姓名):
Your contact method(您的联系方式):
 
Please evaluate the below items about our inspection and arrangement and give your satisfactory degree:5="Satisfactory", 4="Relative satisfactory", 3="just so so", 2="Dissatisfactory", 1="Quite dissatisfactory". 请对此次验厂过程中的验厂员及我们工作安排进行评价,并用5-1分等级来表示您的满意程度:5=“非常满意”,4=“满意”,3=“一般”,2=“有点不满意”, 1=“非常不满意”。
 
1.Before inspection(Suitable for pre-booking inspection) 验厂前的安排(用于预约验厂)
1.1.
Arrangement inspection in good time能够及时安排验厂审查 [单选题]
1.2.
Provide inspection requirement before audit能够提前提供验厂审查内容 [单选题]
 
2.Inspection process 验厂过程
2.1.
Inspector can explain the whole inspection process expressly in opening meeting验厂员能在验厂前会议清楚解释整个验厂的过程 [单选题]
2.2.
Inspector is familiar with factory operation and certified product验厂员对工厂生产运作及认证产品很熟悉 [单选题]
2.3.
Inspector can keep the factories updated with the certificate's new requirement and other information验厂员能够把该认证的新要求及时传达给工厂 [单选题]
2.4.
Inspector can explain the non-compliance items to the factory's representative expressly and accurately in the closing meeting验厂员能够在总结会议上对所发现的问题点作出清楚及正确的解释 [单选题]
2.5.
Inspection is equitable, professional precise验厂员公正、专业及严谨 [单选题]
 
3.Inspection report 验厂报告
3.1.
Inspection report is understandable验厂报告内容是易于理解的 [单选题]
3.2.
The inspection results are presented clearly验厂报告能够对验厂结果作清晰的说明 [单选题]
4.
Totally, my satisfaction degree of this inspection services总体上,我对此次验厂服务感到的满意程度 [单选题]
5.
Other suggestion feedback(fill in "N" if no any comments):其他建议及反馈(如无建议,可填“无”): [填空题]
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